HSBA required a highly-flexible and tailored system to meet the unique and rigorous state laws and regulations for practicing law in the state of Hawaii. Once iMIS was selected as the core CRM / engagement management platform, a number of complex integrations and customizations were developed to extend the iMIS platform to support these very unique requirements, including:
- Online renewal forms / member portal for 5000+ member attorneys
- Coding of complex business logic to manage future-dated transactions/member history
- Single sign-on to an external Learning Management System
- Development of a custom Lawyer Referral System that handles 400+ calls per month
- Custom credit card payment integration